PRIVACY POLICY

Privacy Policy
Last updated: 01/16/2025 This Privacy Policy describes how Paiv ("we," "us," or "our") collects, uses, and discloses your personal information when you interact with our software services, website (www.paiv.ai), or related platforms (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory compliance. Any updates will be posted on this page with the "Last updated" date revised. Your continued use of the Services constitutes your acceptance of the updated Privacy Policy.

Information We Collect

1. Information You Provide Directly
We collect information you provide directly when using the Services, such as:
- Account Details: Name, email address, phone number, and account credentials.
- Communication Data: Information shared through support inquiries, feedback, or surveys.
- Subscription and Payment Information: Billing details, payment methods, and transaction history for service subscriptions.

2. Information We Collect Automatically When you use our Services, we automatically collect certain information, including:
- Usage Data: Interactions with our platform, such as features accessed, settings configured, and activity logs.
- Device Information: Device type, operating system, browser type, and IP address.
- Cookies and Similar Technologies: Data collected to personalize your experience, improve functionality, and provide analytics.

3. Information from Third Parties We may receive information about you from third parties, such as:
- Analytics Providers: Data to help us understand usage patterns and improve our Services.
- Integration Partners: Information shared through integrations with third-party software or platforms.

How We Use Your Information
We use the information collected to:
- Provide and Improve Services: Enable access to features, resolve technical issues, and enhance user experience.
- Personalize User Experience: Tailor features and recommendations to your preferences.
- Process Transactions: Manage subscriptions, process payments, and provide purchase confirmations.
- Communicate: Send notifications, updates, and responses to inquiries.
- Ensure Security: Protect against unauthorized access, fraud, and misuse of our Services.
- Compliance: Meet legal obligations and enforce our terms of service.

How We Share Your Information We may share your information with:
- Service Providers: Vendors who assist with hosting, analytics, payment processing, and customer support.
- Integration Partners: Third-party tools and platforms you connect with through our Services.
- Affiliates: Entities within our corporate group to streamline operations.
- Legal Authorities: As required by law or to protect our rights.We do not sell your personal information or use it for purposes outside those outlined in this Privacy Policy.

Cookies and Tracking Technologies Cookies and similar technologies help us:
- Improve the functionality and usability of the Services.
- Track user behavior for analytics and optimization.
- Provide tailored content and advertisements.

You can control cookie preferences through your browser settings. Disabling cookies may limit some features of the Services.

Security and Data Retention We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure. We retain your information as long as necessary for legitimate business purposes or legal compliance.

Your Rights Depending on your location, you may have rights including:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request deletion of your information, subject to applicable law.
- Data Portability: Request a copy of your data in a portable format.
- Opt-Out: Opt-out of targeted advertising or data sharing.

To exercise these rights, contact us at contact@paiv.ai. We may verify your identity before processing your request.

Children’s Privacy Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request deletion.

Contact Us If you have questions about this Privacy Policy or how we handle your data, please reach out:
- Email: contact@paiv.ai
Address: 2701 N Thanksgiving Way #100, Lehi, UT 84043

Thank you for trusting Paiv with your personal information. Your privacy matters to us.